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We say “customer first” all the time… but if your package takes forever to arrive, it doesn’t really feel that way, does it? Without a properly functioning order fulfillment system, clients are likely to be dissatisfied, which might end in business losses or contracts being terminated.

Before implementing automation systems, processes like order fulfillment could be quite challenging, almost like navigating a treasure map in a dark maze.

Employees manually searched for products, recorded stock levels, and juggled countless papers. Mistakes happened, delays piled up, and customers got frustrated.

Today’s eCommerce thrives on speed. The faster you get your package, the happier your customers are, and the more likely they’ll come back for seconds, thirds, and beyond. 

This is where warehouse management systems and order management systems come in, the superheroes of modern fulfillment.

Let’s unpack that in the blog!

Why Speed Matters More Than Ever?

The e-commerce game is ruthless: customers want their stuff NOW. Waiting more than a day or two is almost a deal-breaker. Speed isn’t just a luxury; it’s the lifeline for your brand’s reputation.

To stay competitive, you need:

- Real-time inventory updates

- Flawless order processing

- Lightning-fast packing and shipping

The Price of NOT Automating

If you think automation is just for Amazon and big players, think again. Without it:

- Orders pile up, leading to delays

- Manual data entry causes costly mistakes

- Customer support gets overwhelmed with “Where’s my order?” calls

- Inventory errors cause overselling or dead stock

Although manual processes may seem “safe” due to their familiarity, they are actually hindering your business’s productivity and causing you to lose customers.

What is a Warehouse Management System (WMS) and How Does it Help?

Consider a warehouse management system as the central command of the warehouse. It knows exactly where every single product lives, how much stock is available, and the best path to pick, pack, and ship items.

With a powerful WMS, warehouses can:

- Reduce human errors

- Optimize storage space

- Speed up picking and packing

- Track orders in real-time

This means fewer “Oops, we’re out of stock” moments and way quicker delivery times for customers. Pretty neat, right?

How a Telescopic Conveyor Can Save You Hours and Headaches?

If you think moving boxes around the warehouse is slow and tiring, think again. Our Telescopic Conveyor is engineered to cut your loading and unloading times by up to 60%. How? Check this out:

Low Maintenance Requirements: Designed with easy-to-access parts, our conveyors save valuable downtime and make servicing a breeze.

Sensor-Based Operations: Built-in sensors keep track of products safely, ensuring nothing gets lost or damaged.

Modular Design: Need to reconfigure for a different operation? No problem. Our conveyors can be quickly assembled, disassembled, or adapted as needed.

Time Adaptable: Whether manual or automatic speed control, the conveyor adjusts to your process timing perfectly.

Adjustable Height: Seamlessly connects with truck beds, containers, and dock levels for smooth transfer.

Product Volume: Handles products from as light as 2 grams to a hefty 200 kilograms.

This is what automation looks like in motion, literally moving your fulfillment process forward at warp speed!

Order Management System (OMS): The Master Organizer

While WMS manages the physical inventory, the order management system keeps tabs on customer orders, payments, and shipments. Imagine a super-organized assistant who makes sure every order is accounted for and nothing slips through the cracks.

OMS integrates with warehouses, shipping carriers, and even customer service teams to:

- Provide real-time order updates

- Manage backorders smoothly

- Automate refunds and returns

- Improve overall order accuracy

By automating these tasks, OMS significantly cuts down delays caused by human errors and manual paperwork. Automation in order management is no longer a luxury but a necessity in fulfillment ecommerce.

A-Frame System: The Fast Lane to Picking Perfection

In the race to fulfill orders quickly, manual picking can be a massive bottleneck. Enter our A-Frame system, a revolution in automated picking that lets you:

Quick Dispensing: Dispense up to 80 SKUs in a minute with precision.

Instant Scalability: Whether demand spikes due to a sale or season, the A-Frame adjusts without missing a beat.

Accurate SKU Selection: Never miss or miscount an item. Our system guarantees error-free orders.

Rapid Order Satisfaction: Fully programmed, the A-Frame eliminates the need for picking labor — orders zip through fulfillment like magic.

Instant Stock Replenishment: Refilling is super fast, with rates up to 2500 units per hour without shutting down operations.

Easy Integration: Fits right into your existing systems, maximizing material flow and productivity.

This means faster deliveries and happier customers. Your fulfillment process just got a serious upgrade.

Automated Data Processing: The Secret Sauce

Let’s talk about the unsung hero of automation, automated data processing. Instead of employees manually entering order details, stock levels, and shipping info, automated systems do it instantly and error-free.

Benefits of automated data processing:

- Faster data handling

- Increased accuracy

- Real-time visibility into operations

- Ability to scale without breaking a sweat

When you connect automated data processing with WMS and OMS, you get a seamless ecosystem where orders flow effortlessly from the moment you click “Buy” to when your package lands at your doorstep.

Business Process Automation: The Game-Changer

The magic doesn’t stop at data processing. Business process automation ties everything together, automating repetitive, time-consuming tasks across the entire fulfillment pipeline.

Imagine robotic arms packing boxes, AI routing deliveries optimally, and smart alerts telling managers when stock is low, all running without human intervention.

Business process automation:

- Boosts warehouse productivity

- Minimizes human errors

- Reduces operational costs

- Improves delivery speed and customer satisfaction

This is why more and more e-commerce businesses are investing in full-scale automation solutions.

The DWS Machine: Precision Meets Flexibility

Automation isn’t just about speed; it’s about precision and control too. Our DWS Machine brings next-level tech to your fulfillment:

Precision Measurement: From weight to volume to exact dimensions, the DWS Machine ensures your inventory data is spot-on.

Multi-Mode Functionality: Handles different workflows smoothly, adding flexibility to your operations.

Automated Sorting: Reduces manual labor by sorting packages automatically.

Error Detection and Correction: Finds and fixes mistakes on the fly, keeping your process smooth.

Remote Monitoring and Control: Manage operations remotely in real time, perfect for proactive efficiency tweaks.

The Real Impact on Delivery Times

So how does all this tech wizardry impact delivery times? Here’s the lowdown:

Faster order processing: Orders move swiftly through automated systems without bottlenecks.

Reduced picking errors: Warehouse workers follow optimized routes suggested by WMS, cutting down search times.

Real-time tracking: OMS and automated data processing provide instant updates to customers and logistics teams.

Optimized shipping: Business process automation identifies the quickest and cheapest shipping routes.

Put it all together, and customers get their orders days, sometimes weeks faster than the old manual way.

A Relatable Scenario: Before and After Automation

Before Automation:

Avantika ordered a birthday gift two weeks ago. Manual paperwork, disorganized stock, and poor communication with shipping partners left the warehouse team feeling overburdened. 
Because the gift arrived late, it was packed haphazardly, resulting in minor damage.

After Automation:

Now, Avantika’s order is automatically processed by an order management system that instantly checks inventory through the warehouse management system.

Automated data processing updates the shipping details in real time, while business process automation ensures a robot-friendly, damage-proof packing process. 

Her gift arrives early, intact, and she gets notified every step of the way.

That’s automation magic!

Why Every eCommerce Business Should Embrace Automation?

Whether you’re a startup or a retail giant, ignoring automation means risking lost customers and slow deliveries. Here’s why automation matters:

Scalability: Handle more orders without hiring tons of staff.

Accuracy: Satisfied customers are a result of fewer errors.

Efficiency: Time and resources are saved through automation of repetitive manual activities.

Transparency: Automated notifications foster trust because customers receive updates in real time.

Businesses that embrace warehouse management systems, order management systems, and business process automation set themselves up for long-term success in the competitive world of fulfillment ecommerce.

Human Touch or Robot Overload?

Worried that automation means losing the personal touch? Here’s a secret: customers love automation when it works for them.

Fast, accurate updates and on-time deliveries feel personal because they reduce frustration. So you’re safe.

Ready to speed up your order fulfillment and delight your customers? Let’s talk about how our automation solutions can transform your warehouse today!