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Business Intelligence (BI) Manager

Skills

    • Strong analytical and problem-solving skills.
    • Excellent leadership, communication, and interpersonal skills.
    • In-depth knowledge of business operations, KPIs, and financial metrics.
    • Experience with cloud data platforms (e.g., AWS, Google Cloud, Microsoft Azure) is a plus.
    • Ability to manage multiple priorities and deliver results in a fast-paced environment.

Role & Responsibilities

    • Develop and implement business intelligence strategies to deliver actionable insights aligned with the company’s goals.
    • Manage and mentor the BI team, including analysts, data engineers, and related roles.
    • Guide best practices, career development and conduct performance reviews.
    • Oversee the creation and maintenance of BI reports and dashboards.
    • Utilize data visualization tools (e.g., Power BI, Tableau) to provide key insights on business performance.
    • Work closely with cross-functional teams (Marketing, Sales, Finance, Operations, etc.) to understand business needs and deliver tailored BI solutions.
    • Ensure data integrity and consistency across multiple sources and platforms.
    • Enforce governance policies to maintain high-quality, accurate, and secure data.
    • Identify and recommend new BI tools, techniques, and processes to improve data analysis, reporting, and visualization efficiency.
    • Track the effectiveness of BI initiatives and KPIs.
    • Ensure the right metrics are in place to evaluate business performance and inform strategic decisions. 
    • Present data insights and findings to executive leadership and key stakeholders.
    • Drive data-driven business decision-making.
    • Manage and oversee the integration of data from various sources (CRM, ERP, databases, APIs) into BI tools.
    • Ensure accurate and timely data flow.
    • Provide training and support to business users on BI tools and data-related processes.

Requirements

    • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
    • A Master’s degree or BI certification (e.g., Certified Business Intelligence Professional – CBIP) is a plus.
    • Minimum of 5 years of experience in a business intelligence or data analytics role, with at least 1 year in a leadership or managerial capacity.
    • Proven experience with BI tools such as Power BI, Tableau, Qlik, or similar.
    • Strong understanding of data warehousing concepts, ETL processes, and data modelling.
    • Experience with SQL, Python, or similar programming languages for data manipulation and analysis.
    • Ability to translate complex data into understandable insights for non-technical stakeholders.

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